Old-school back fence.
Our neighborhood has an online “back fence” on which neighbors chat about neighborly things. (I know. Hey, it’s Silicon Valley, right?) Once in a while, situations that are not neighborly are posted. (They’re always the most interesting.) When I saw this posted, I knew I had to share it:
Does this look quiet?
Help! I live next to the XYZ. Every Monday their gardeners come at 6:45 with leaf blowers and I was finally able to convince them to start at 7:15. BUT, this morning at 6:30 the owners decided that Sunday morning was the perfect day to repave the entire parking lot. Loud machinery and workers started at 6:45 am. So frustrated and fed up. I have tried calling the management office in the past and they never return calls but this is outrageous. Any ideas of who I should contact?
If I were this neighbor, I’d be frustrated and fed up, too. But then, the guy who owns the property posted a response:
The parking lot is being re paved and re- striped. It had to be done on Sunday since its the least intrusive day for our tenants and their customers. Were hoping it will be ready for business on Monday. Its a one time job and I m sure they started very early to make sure it was ready for the beginning of the week. Sorry for the inconvenience.
“SORRY FOR THE INCONVENIENCE.” SERIOUSLY? The least intrusive day for TENANTS? You wake the neighbors with heavy paving equipment at 6:30am on a Sunday, give them no notice or number to call, and you think it’s simply an “inconvenience”? So not neighborly.
Unfortunately, this kind of discourteous, tone deaf behavior among businesses is often the rule, rather than the exception. I find it hard to believe that no one figured neighbors would be distressed by this noise. I find it easy to believe they said “Let’s just go ahead; it’s just one day, it’ll be over so fast they won’t have time to do much complaining. ”
Here’s what should have happened. All neighbors should have received a note at least a week ahead of time explaining what work would be done during what time period and with a phone number. The owner should have apologized in advance and bent over backward to be nice. This sense of entitlement so evident in his post was infuriating.
Of course, many pissed-off neighbors piped in with their own thoughts and I don’t blame them for being outraged at this guy’s callous attitude. But this was the best response of all:
I understand why you feel that this was necessary to do on the weekend for the sake of your tenants. However, doing construction on the weekend or before 7:00am on a weekday within 500 ft of a residence is illegal per San Jose city code 20.100.450, “Hours of construction within 500 feet of a residential unit”, unless you have city permit explicitly authorizing the work at those hours. Did you have a permit? Even if it was properly permitted, good sense would have at least suggested that the surrounding neighbors should have been given advance notice. There are residents right on the other side of the fence that seem to be treated as if they do not exist. I think you owe a massive apology to these folks. “Sorry for the inconvenience” doesn’t quite cut it.
I can only hope the guy got cited. But for sure he got a piece of many minds.
So–do you have a similar story and how was it handled?